Many leading organizations aim to first improve the Employee Experience (EX) rather than focusing narrowly on engagement. The engagement numbers in the US have been stagnant around 30% for the last 10 years. For companies to compete in the new market place and indeed survive, they must rethink the relationship of the company with their employees. Taking the EX approach helps to create the vibrant workplaces that are continually sought after by the best talent. The evidence is overwhelming; anecdotal data from senior executives, appear on “best of” lists, business metrics and superior stock price. Who gets it ? Cisco, LinkedIn and Apple to name a few.
Great Employee Experience …great Customer Experience, it just makes sense.
“build a place where people want not just need, to work each day”
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